The system is designed and developed by an in-house team of officers at the Risk Management Division, Directorate General of Systems, Mumbai headed by Shri Yesodhan G. Parande, IRS to assist the field level customs officials in determining the appropriate levels of intervention of each trade transaction, based on the type of goods to be inspected or examined, making the best use of available resources, whether physical, laboratory, scanning, post-clearance audit and so on.
The RMS system design and architecture with a huge Oracle Database was built and
is also being maintained by the engineers of M/s Birlasoft, a leading IT company. Thanks to remote filing using the internet web portal of Indian Customs www.icegate.gov.in, facility of e-payment and RMS, today the Indian importers are able to clear their goods within a few hours. Due to these efforts, the Indian Customs have been able to provide higher standards of service to the trading community.